Privacy Policy

Chit Chat Media is an international digital marketing team providing expertise in business growth related services including: Viral client acquisition, AI conversion bots, search box optimization and workflow automation.

This Privacy Policy constitutes a crucial notice outlining the manner in which your privacy is respected and your personal data is collected and utilized by Chit Chat Media Ltd. , also referred to as “we,” “our,” “us,” or “the Company” within this document. We value transparency and encourage you to contact us should you have queries about this policy or our use of your personal data.

1. Introduction
This Privacy Policy applies to a diverse range of individuals and entities, including clients, prospective clients, quiz participants, job applicants, website and service users, business contacts, suppliers, and contractors. We are dedicated to upholding privacy and safeguarding your personal data.

2. Data Controller and Data Protection Officers
For the context of privacy regulations, the data controller is The Company, located at Avondale House, 101 Avondale Road, London N153SR, UK. Our Data Protection Officers are responsible for ensuring compliance with data protection legislation and this policy. Questions or concerns can be directed to them via email at [email protected].

3. Consent and Usage
By utilizing our websites, products, or services and providing personal information, you are agreeing to the terms of this Privacy Policy. If you disagree with any aspect of this policy, please refrain from providing personal information and using our websites.

4. Purpose of Data Usage
We process your personal information in line with the General Data Protection Regulation (GDPR), our Data Protection and Fair Processing Policy, and primarily for the provision of business growth, marketing and quiz administration services, statutory compliance, and keeping you informed about our services.

5. Types of Information Collected
a. Business Contacts:
Contact details such as name, title, business and personal telephone numbers, and business and personal email addresses, sector or type of work.

b. Clients, Prospective Clients, Quiz Participants:
Personal contact details including name, title, addresses, telephone numbers, and email addresses.
Relevant personal information provided via telephone, email, website, chatbots or social media.

c. Job Applicants:
Personal contact details including name, title, addresses, telephone numbers, and email addresses.
Recruitment information such as right-to-work documentation, references, CVs, and cover letters.

6. Legal Grounds for Data Usage
We only use your personal information when legally allowed, such as:
• With your consent.
• To fulfill a contract.
• To establish, exercise, or defend legal claims.
• To comply with legal obligations.
• Pursuit of legitimate interests.

7. Third Party Sharing
We may share your data with:
• Service providers for website, marketing, and IT activities, vacation and tourism providers and their agents.
• Specific sponsors of a Quiz you enter.
• Professional advisers like solicitors, experts, and auditors.
• Money laundering search providers.
• Storage and organization providers.

8. Data Retention
We retain your data as needed to fulfill the purposes for which it was collected.

9. Data Storage
We take data storage seriously, ensuring the security and protection of your personal information. Here’s how we manage data storage:

• Electronic Data Servers: The electronic versions of the information you provide to us or that we collect about you are stored on servers located within the UK. These servers, including backup servers, are equipped with robust security measures to safeguard your data against unauthorized access, loss, or misuse.

• Third-Party Service Providers: In some cases, we utilize third-party service providers to assist us with various aspects of our operations, such as software as a service (SaaS) providers. These providers may store your information in their IT environments. While some of these environments may be outside the European Economic Area (EEA), we ensure that any transfer of your personal information is done in compliance with data protection laws and with appropriate safeguards in place to protect your data.

• Security and Compliance: We require all third-party service providers to adhere to stringent security measures to ensure the safety of your information and its proper handling. We ensure that they treat your data in accordance with the law, maintaining its confidentiality and integrity.

• Your Privacy Matters: If your data is transferred outside of the EEA, rest assured that we take every step to ensure that your personal information remains adequately protected. We make use of suitable safeguards to govern the transfer, ensuring that your privacy remains paramount.

10. Rights of Access and Correction
You have the right to access, correct, erase, or restrict your data. Please contact our Data Protection Officer.

11. Right to Withdraw Consent
In certain circumstances, you may have provided your consent for the collection, processing, and transfer of your personal information for specific purposes. We value your control over your data and respect your right to withdraw your consent at any time. Here’s how this process works:

• Withdrawal of Consent: If you wish to withdraw your consent for a specific processing activity, you can do so by contacting our Data Protection Officer in writing. Their contact details are provided at the beginning of this privacy policy. We aim to make this process straightforward and accessible.

• Marketing Information: If we are providing you with marketing information and you wish to change your preferences or withdraw your consent for such communications, you can do this through your online account (if you have one with us) or by using the “unsubscribe” option at the bottom of our marketing emails. Alternatively, you can get in touch with our Data Protection Officer using the provided contact details.

• Effect of Withdrawal: Once we receive your withdrawal of consent, we will cease processing your information for the purpose or purposes you originally consented to. This will be done promptly, unless we have another legitimate basis for continuing the processing.

12. Failure to Provide Information
Failure to provide requested information may impact our services or compliance with legal obligations.

13. Right to Complain
If you feel the need to raise a concern or make a complaint about our data processing practices, you have the right to do so. In the first instance you should contact us at via email at [email protected]. The regulatory authority responsible for overseeing our data processing activities is the Information Commissioner’s Office. You can contact them using the following methods:
• In Writing: Address your written complaint to the Information Commissioner’s Office, located at Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9 5AF.
• Telephone: You can also reach out to them via telephone at (0303 123 1113).
• Email: Alternatively, you can contact them by email at [email protected].

Your privacy matters to us, and we want you to have the means to address any concerns you may have. If you do decide to contact the Information Commissioner’s Office, please do let us know as well, as we value your feedback and will strive to address any issues promptly.

14. Changes to Privacy Policy
Changes to this policy will be posted on our website, and significant changes will be notified to you.

Version Number: 1.3 Implementation Date: 14.07.2023